Pick Up

Once you have purchased your product/s the Peninsula Bobcats Basketball club we will endeavour to have your items ready for delivery within 1-3 business days. If your product is out of stock or a special order we will endeavour to have the product/s available within 2/3 weeks. The Peninsula Bobcats Basketball club will notify you via email when your merchandise is ready for delivery or Pick up.

To collect your merchandise please visit the Peninsula Bobcats Headquarters between 9am-5pm on Monday through to Friday at 255 Jetty Road, Rosebud, and see our friendly staff.

Delivery

The Peninsula Bobcats Basketball club online store currently does not charge for shipping on all items.

Large orders and bulky items may incur a shipping postage fee. Please contact the Peninsula Bobcats Basketball club with any questions or queries.

Returns & Refunds

Returns

The Peninsula Bobcats Basketball club endeavours to provide the best quality products to our customers. However, if the customer receives damaged or faulty goods they must return the product/s to the Peninsula Bobcats Headquarters between 9am-5pm on Monday through to Friday at 255 Jetty Road, Rosebud.

The Peninsula Bobcats Basketball club is happy to provide a full refund on returned products within 7 days if the product is not of satisfactory quality i.e. faulty or damaged.

Please choose carefully as refunds are not provided for change of mind.

Exchanges

We do accept the exchange of garments for different sizes within 7 days of receipt by you, as long as the product is returned to Peninsula Bobcats Headquarters in its original condition, unworn with tags still attached. 

Peninsula Bobcats club may not have the correct size available to exchange straight away but we will endeavour to have the new item available within 7 days. If the product is unable to be exchanged due to supply the customer will be provided with a full refund, as per the refund conditions above.

If you have any questions or concerns please contact the Peninsula Bobcats Basketball Club at admin@bobcatsbasketball.com.au

Contact Us

Bobcats Basketball Headquarters

Address

255 Jetty Road
Rosebud
VIC 3939

Email

admin@bobcatsbasketball.com.au